1. Who We Are

RapidReno provides renovation-related services in Ontario, including basement renovations, basement finishing, basement bathrooms, realtor renovation support, pre-listing preparation, listing refreshes, buyer and seller renovation support, and investor turnovers.

• Business: RapidReno
• Contact: Daniel Tatar
• Phone: 416.419.4003
• Email: daniel@rapidreno.ca
• Website: rapidreno.ca

2. Information We Collect

We may collect personal information when you contact us, submit a website form, request a quote, send photos, email us, call us, text us, or communicate with us about a potential project.

Information we may collect includes:

• name and contact information, including phone number and email address;
• property address or general project location;
• project details, scope, budget, timing, and service preferences;
• photos, videos, drawings, measurements, or documents you choose to send;
• real estate listing details, realtor/client information, or investor property information;
• communications between you and RapidReno, including emails, texts, calls, and form submissions;
• technical website information such as IP address, browser type, device type, pages visited, and general usage data.

3. How We Use Your Information

RapidReno uses personal information to respond to inquiries, review project requests, prepare quotes, communicate with clients, schedule appointments, assess project scope, provide renovation services, and operate the business.

We may use your information to:

• respond to quote requests and service inquiries;
• review property photos, project details, and renovation needs;
• prepare estimates, quotes, scopes of work, or recommendations;
• schedule calls, visits, inspections, measurements, or project work;
• communicate about timelines, materials, access, payments, and project updates;
• coordinate with subcontractors, licensed trades, suppliers, or service providers where needed;
• maintain business records, accounting records, and project files;
• improve our website, services, forms, marketing, and customer experience;
• comply with legal, regulatory, insurance, accounting, or contractual obligations.

4. Quote Requests and Project Photos

If you send project photos, property photos, drawings, documents, or videos, we may use them to assess the work, understand site conditions, prepare a quote, communicate with you, and coordinate the project.

We do not sell project photos or personal information. We may share project information with trades, suppliers, subcontractors, or professional advisors only when reasonably necessary to review, quote, plan, or complete the work.

5. Realtor, Buyer, Seller, and Investor Requests

If a realtor, seller, buyer, landlord, investor, or third party submits information through the website, we may use that information to review the request, prepare next steps, contact the appropriate person, and provide renovation-related support.

If you submit information about another person or property, you confirm that you have permission to share that information with RapidReno.

6. Website Forms

This website may use forms to collect quote requests, contact requests, realtor support requests, basement renovation inquiries, project details, and related information.

When you submit a form, the information may be sent to RapidReno by email, stored in the website system, or processed through third-party website tools used to operate the form.

7. Cookies and Website Analytics

This website may use cookies, analytics tools, hosting tools, security tools, or similar technologies to help the website function, understand visitor activity, improve performance, and protect the site.

Cookies may collect technical information such as browser type, device type, pages visited, approximate location, time spent on the website, and referring websites. You can usually adjust cookie settings in your browser.

8. How We Share Information

RapidReno does not sell personal information. We may share information only when reasonably necessary to operate the business, respond to your request, provide services, or meet legal obligations.

Information may be shared with:

• subcontractors, licensed trades, suppliers, delivery providers, or disposal providers;
• website hosting, form, email, CRM, or technology service providers;
• accountants, bookkeepers, insurers, legal advisors, or professional consultants;
• property managers, condo boards, inspectors, or other parties involved in a project, where applicable;
• government, regulatory, legal, or enforcement authorities if required by law.

9. Third-Party Services

Our website may use third-party tools, plugins, hosting services, forms, analytics, maps, social media links, or other services. These third parties may process information according to their own privacy policies and terms.

RapidReno is not responsible for the privacy practices, security, or content of third-party websites or platforms.

10. Storage and Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, preparing quotes, completing projects, maintaining business records, meeting legal obligations, and resolving disputes.

Project records, quote details, communications, invoices, and related documents may be retained for business, tax, insurance, legal, warranty, or recordkeeping purposes.

11. Security

RapidReno uses reasonable physical, technical, and administrative safeguards to protect personal information against unauthorized access, use, disclosure, loss, or misuse.

No website, email, form, or electronic communication method is completely secure. You should avoid sending highly sensitive information through website forms or regular email unless necessary.

12. Email, Text, and Commercial Communications

If you contact RapidReno or submit a form, we may respond by phone, email, text message, or other communication method using the contact information you provided.

We may send service-related communications about your inquiry, quote, appointment, project, invoice, or requested information. If we send promotional or marketing communications, you may unsubscribe or ask us to stop sending them.

13. Your Choices and Rights

You may contact RapidReno to request access to personal information we hold about you, ask for a correction, withdraw consent where applicable, or ask questions about how your information is used.

Some information may need to be retained for legal, business, insurance, accounting, warranty, or contractual reasons.

14. Children’s Privacy

This website is intended for adults seeking renovation, real estate support, or property-related services. We do not knowingly collect personal information from children.

15. Links to Other Websites

This website may include links to third-party websites, social media pages, maps, forms, or other online services. Once you leave the RapidReno website, this Privacy Policy no longer applies.

16. Changes to This Privacy Policy

RapidReno may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

Questions about this Privacy Policy or how RapidReno handles personal information may be directed to:

• RapidReno
• Contact: Daniel Tatar
• Phone: 416.419.4003
• Email: daniel@rapidreno.ca
• Website: rapidreno.ca